MEMBERS‘ SPECIAL OPERATING PROCEDURES (SOP) FOR ONLINE TRANSACTIONS


A. DEPOSIT / LOAN PAYMENT TRANSACTIONS

a. Direct Bank Deposit (DBD)

    1) Proceed to the nearest LBP Branch and accomplish the Landbank Deposit Slip by filling up and indicating the correct information required.

    2) Deposit the amount to the PCGSLAI Savings Account No.

    0281-0997-01, LBP South Harbor Branch.

    3) Inform PCGSLAI of such deposit thru text message using Mobile Nos. (0917) 717 4260 or (0927) 893 6160.

    4) Send a copy of the MVDS together with the following information thru the

      PCGSLAI Electronic Transaction Facility (PETF):

      a) Complete Name of Depositor
      b) Date Deposit was made
      c) Branch Name and complete address of LBP Bank where deposit was made
      d) Amount Deposited
      e) Transaction Reference Number
      f) Purpose of Deposit

        i. For deposit to CapCon, SSD or PCGSLAI Time Deposit – send a corresponding PCGSLAI Deposit Slip Form indicating the corresponding details:
        • Name of Member
        • Account number
        • Amount to be deposited in such account
        ii. For loan payment – indicate the name of Borrower and the applicable type of loan to be paid.
b. Bank Transfer

    1) Open Landbank’s website at www.landbank.com and click e-banking then follow bank transfer procedure or launch the LBP’s Mobile App (or the member’s depository bank of his choice) and choose Bank Transfer, follow the procedure as shown and indicate the details being required.

    2) Make the necessary transfer indicating the amount, PCGSLAI as Receiver Name, Savings Account No. 0281-0997-01 as beneficiary and the purpose of transfer.

    3) Inform PCGSLAI of the bank transfer thru a text message to Mobile Nos. (0917) 633 6345 or (0927) 893 6160

    4) Send a screenshot or a copy of the TCR with the following information thru the PETF:
      a) Complete Name of Depositor
      b) Date Transfer was made
      c) Amount Transferred
      d) Purpose of Deposit

        iii. For deposit to CapCon, SSD or PCGSLAI Time Deposit – send a corresponding PCGSLAI Deposit Slip Form indicating the corresponding details:
        • Name of Member
        • Account number
        • Amount to be deposited in such account
        iv. For loan payment – indicate the name of Borrower and the applicable type of loan to be paid.
B. WITHDRAWAL TRANSACTIONS

    a. Get a copy or download from the PCGSLAI website an applicable Withdrawal Slip Form according to the type of account from where the withdrawal shall be made.

    b. Fill-up and sign the WS (should be handwritten), indicate the ATM Account Number and Contact Number and send the scanned copy together with the scanned copy of the following to the PETF:

      1) Valid ID with three (3) specimen signatures
      2) Front side of his/her LBP ATM Card
    b. Inform the PCGSLAI Cashier about the withdrawal request by texting or calling mobile number (0917) 717 4260.

    c. Cut-off time for same day withdrawal transaction is 1130H. Any withdrawal request received beyond the cut-off time will be transacted on the next banking day.

    d. Monitor if the requested amount has been credited to the member’s LBP ATM Account.


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